Xerox layoffs: Another hit to local economy

2013-05-02T10:00:00Z 2014-06-24T12:47:36Z Xerox layoffs: Another hit to local economyBy Tim Novotny, The World Coos Bay World
May 02, 2013 10:00 am  • 

COOS BAY — The loss of 300 jobs at two Xerox call centers will put a painful dent in the local economy, a state economist says.

“That’s more of an impact on the South Coast, because we haven’t seen the recovery from the recession like we have in the northern part of the state,” said Guy Tauer, regional economist for the Oregon Employment Department.

Recent numbers show 21,170 payroll employment jobs in Coos County, Tauer said. Losing 300 jobs represents a loss of about 1.4 percent.

Xerox informed its employees at the North Bend and Coos Bay call centers Wednesday morning. He said the closure is permanent.

“We notified approximately 300 employees in Coos Bay and North Bend that we would be closing, effective July 7,” company spokesman Bill McKee said by phone from New York.

McKee said the closure results from a change in strategy by the client served by the two sites. He would not name the client.

Xerox has 175 Xerox call centers around the globe, serving hundreds of client companies, McKee said.  

Some of the employees, based on length of service and eligibility, will receive separation packages. Others will have the opportunity to apply at other Xerox centers in Oregon and Washington. Xerox employs about 3,000 in Oregon.

The company arrived in the Bay Area about three years ago, after acquiring the two call centers from Affiliated Computer Services.

McKee said the company will not reopen the Bay Area centers, he said.

“We have leased the facilities here and we will exit them at the end of the lease agreement,” he said.

The Oregon International Port of Coos Bay owns the buildings. The Coos County Airport District owns the land. 

Copyright 2015 Coos Bay World. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

(7) Comments

  1. tyler72
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    tyler72 - May 16, 2013 1:49 pm
    I worked for ACS for 5 years. There are people there how have worked really hard and i feel bad for them. But the people how probly messed it up for everyone like the guy we will call him C P operations manager lol im happy u dont have a job lol. The upper management in this place treats people like a sweat shop and dosent play fair with there people and didnt move poeple up how worked hard they moved people up how brown noised the most. The only people who work there know are out of towners lol
  2. Bev4FairTax
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    Bev4FairTax - May 05, 2013 1:42 pm
    This country needs a tax structure that would generate jobs across the nation. We are competing with foreign companies using a tax structure that drives businesses overseas. The FairTaxHR25 ends all taxation on wealth. Had it been in place in 2009 and 2010 rather than the income tax, it would have raised $438Billion dollars more in revenue because of the huge job growth produced by this bill. Your plant is closing and some 300 people will be looking for jobs in a very poor job market.
  3. rosejeff42903
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    rosejeff42903 - May 03, 2013 6:51 pm
    I worked for ACS for about 4 years. Yes it was kind of bad sometimes, but the big picture here is that 300 people are going to be dumped into the job market that is already strained. They will be having to get all kinds of help from the state that is also already strained due to the economy. So I wish all those people luck with finding jobs and help. Hopefully the other call center in town will take up some of the people.
  4. jenn
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    jenn - May 03, 2013 4:34 pm
    Cricket is sorely mistaken as far as the sweatshop comment. Xerox was a good gig in that as long as you showed up and gave 100%, you would do well It is unfortunate that xerox is closing as it will eliminate decent work in this community as well as for those that commuted from coquille, murtle point, as well as other close communities. To say that its closing is for the benefit of those workers is the short sightedness of someone who clearly did not do well with that company (which is solely the fault of the individual).
  5. ChrysDew
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    ChrysDew - May 02, 2013 8:02 am
    It was not a sweat shop. it was 300 jobs helping support people of the community. all those laid off people will be forced onto hud, food stamps, unemployment, etc. anyone who thinks this is good for the economy has either never worked or brainless.
  6. Cricket
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    Cricket - May 01, 2013 9:39 pm
    The client they serve is Sprint. While I am sad to see people losing their jobs, ACS is nothing but a barely legal sweatshop and those people will benefit so much more in the long run once ACS is gone.
  7. Anthonyhyesnik
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    Anthonyhyesnik - May 01, 2013 8:37 pm
    I think this is the most horrible thing that could happen all thos people who worked so hard and never gave up. To keep there family supported my wife works there and was more uppset about all the other people one guy was happy go lucky befor they were given the uppsetting news then they had to call 911 because he was having a stroke... all thos big boss guys wanted in New York just wanted to see how much money they could scam if only there was enuogh room to put all the other messed up stuff
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